The following Terms and conditions apply to all bookings made at www.marocknrolltours.com Please take a moment to read them before making a Booking.
In these Terms and conditions the following definitions apply:
DEFINITIONS
“individual tour guide”, “I”, and “tour guide” means Marocknroll Tours individual tour guide.
“Customer” means the person who pays for the Booking.
“Passengers” “Travellers” and “Guests” means all passengers named and unnamed on the Booking.
“You” and “your” means any customer, including all passengers (or any of them as applicable) named on a Booking.
“The Transport Operator” means the professional transport service provider that will perform the transfer.
“Booking” means the booking for Activity or tour services made with us.
“Confirmation Voucher”, “Booking Voucher”, and “Reservation” means the written confirmation of the booking we will send to you by email.
“Terms” means these terms and conditions.
“Website”, “Websites” means https://marocknrolltours.com or any other website owned or operated by us.
ONLINE BOOKING PROCEDURE
The person making the booking must be at least 14 years of age and has the responsibility to follow the online booking process, ensure all the details provided are correct and complete and make full payment.
Upon entering into a contract with Marocknroll tours individual tour guide, the individual tour guide will undertake the necessary formalities to organise the requested services.
The contract becomes legally binding only when you have received your transfer voucher by email. In the event of the Transport Operator being unable to provide the requested services, you will be informed and reimbursed the full amount by the same method as the payment was made, leaving us with no further liability to you.
You are required to acknowledge all notifications we make to you. However, in the event that you fail to acknowledge receipt of an email, the records that exist on our email server shall be considered as proof of reception.
The act of us sending you the confirmation of charges and payments made by you shall not be considered as binding you to any contract.
The Booking confirmation must be presented to the driver or guide as a printed version or as a screenshot on the phone and readily available for inspection by the driver or activity provider.
Minors are strictly prohibited from seeking any service from us, and their parents, legal guardians or other persons responsible for them should contact us immediately should a minor make a Booking with the individual tour guide for the provision of a service in order to enable us to cancel the registration forthwith. Minors are not allowed to travel with us without an adult passenger in their company.
PAYMENTS
We accept bank transfers and PayPal. The use of PayPal is only possible for bookings exceeding a certain amount, Binance pay Soon. Prices are charged in Euros Moroccan dirhams or British pounds.
CANCELLATION POLICY
Free cancellation if the booking(s) has or have been canceled 48 hours in advance, and full payment will be refunded.
– LAST REVIEW DATE: 21/09/2023 –